Single Stop USA (Single Stop) is a national nonprofit organization dedicated to reducing poverty and helping low-income families and students across the country achieve economic security. Single Stop opened at the Community College of Philadelphia (CCP) in fall 2013. The program provides students with:
  • benefits screening and application assistance,
  • tax preparation services,
  • financial counseling,
  • legal assistance, and
  • immigration consultations.
Study Goals:
The impact study examines Single Stop’s program impacts on student academic outcomes. The implementation study provides context for the quantitative findings and offers implementation best practices and recommendations.
 
Research Questions:
The research questions were:
  1. Are First Time in College (FTIC) students served by Single Stop’s College Initiative at CCP more likely to enroll in consecutive semesters than the comparison group of students?
  2. Do FTIC students served by Single Stop’s College Initiative at the CCP have a higher average ratio of completed to attempted degree-bearing credits than the comparison group of students?
  3. Do FTIC students served by Single Stop’s College Initiative at the CCP have higher grade point average (GPA) than the comparison group of students?
Findings:
The study found the following:
  • The FTIC and non-FTIC students participating in Single Stop who were enrolled at CCP in fall 2014 were significantly more likely to persist in college consecutively than their corresponding matched comparison group.
  • Both the FTIC and non-FTIC Single Stop students had significantly higher ratios of completed to attempted degree-bearing credits than the similar comparison 2 group.
  • In phases 1 and 3 the study found that FTIC and non-FTIC Single Stop students, on average, had a significantly higher weighted GPA than the similarly situated non-participants.
  • The implementation study found that the Single Stop program was well integrated on the CCP campus and the level of integration increased over time.
For more information, download the full report and report brief
 

Further information

Program/Intervention
Single Stop Program
Implementing Organization
Single Stop USA
Intermediary(s)

GreenLight Fund

AmeriCorps Program(s)
Social Innovation Fund
Study Type(s)
Impact
Implementation
Study Design(s)
Quasi-Experimental (QED)
Level of Evidence
Moderate
Researcher/Evaluator
Metis Associates
Published Year
2018
Study Site Location (State)
Pennsylvania